Users pending approval

A user in pending approval state requires action by an administrator. A user sign up can be in a pending approval state because an administrator has enabled either, or both, of the following options:

• Require admin approval for new sign-ups setting.
• User cap.

When a user registers for an account while this setting is enabled:

• The user is placed in a Pending approval state.
• The user sees a message telling them their account is awaiting approval by an administrator.

A user pending approval:

• Is functionally identical to a blocked user.
• Cannot sign in.
• Cannot access Git repositories or the GitLab API.
• Does not receive any notifications from GitLab.
• Does not consume a seat.

An administrator must approve their sign up to allow them to sign in.

View user sign ups pending approval

To view user sign ups pending approval:

1. Go to Admin Area > Overview > Users.
2. Select the Pending approval tab.

Approve or reject a user sign up

A user sign up pending approval can be approved or rejected from the Admin Area.

To approve or reject a user sign up:

1. Go to Admin Area > Overview > Users.
2. Select the Pending approval tab.
3. In the user's row select settings ({settings}).
4. Select Approve or Reject.

Approving a user:

• Activates their account.
• Changes the user's state to active.
• Consumes a subscription seat.